Services

Real Time provides preemptive and reactive services for all areas of the IT industry. We continually evaluate and improve on the baseline systems to give our clientele the best in class Anti-Virus, Backup and Disaster Recovery, Security, and other solutions. Our technical design team works with customers and vendors to architect solutions specific to the needs of the individual client.

Our technical staff is certified in a wide variety of products and technologies including:

• Workload Virtualization - Server-side and client-side with VMWare and Hyper-V

• Servers & Desktops - Hardware, Software, and Operating Systems

• Mobile Devices

• Application Suites

• Routers

• Firewalls

• Security/Anti-Virus

• Remote Access Technologies

Field and Depot

Each of our locations has an in-house service depot for new equipment testing, pre-builds, and repair work. Field technicians are dispatched from both locations and can provide service over a wide area with quick response times. The service centers has been designed to provide:

• A full complement of field service

• Depot repair

• Remote support

• Telephone help desk

• Warranty and Post-Warranty support

As a member of a national service network, Real Time can provide on-site support for everything from printer repair to data center roll-outs anywhere in the country.

Structured Wiring

When it comes to completing full-premise, structured wiring for telecommunications or data communications, Real Time is a licensed low voltage vendor with experienced technicians that can execute any installation for a wide array of facilities and locations. This includes design; new construction projects; rewiring for existing office spaces; testing, certification, and repair.

We can install:

• Twisted Pair RJ45 (CAT5e-6a)

• Coax RG (cable)

• Fiber Optic

• video, audio, and other low voltage

• Patch panels

• Racks

• Cabinets

• UPS - Power distribution units